We have a 14 day policy for store credit only.
Our policy lasts 14 days for a store credit on full-priced clothing. If 14 days has gone by since your purchase, unfortunately we can’t offer you a store credit or exchange. Gaffer socks are FINAL SALE.
To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it, with the original tags attached.
If you adhere to the return policy above, you will receive an email with a gift card/credit to use anytime at portandstarboardapparel.com. You will not receive a gift card if your item is FINAL SALE.
Returns: Please return to: Port & Starboard Apparel 120 Fort Hugar Way, Manteo, NC 27954
Please include your Order Number # in the packaging. If you want to exchange for a size or style, please indicate that in the packaging. If we have the item, we will ship it out to you. If not, we will send you the gift card.
Late or missing credits
If you have not received your store credit, please contact us at [email protected].
Sale items
Only regular priced items may be returned for store credit, unfortunately sale items cannot be returned. Sale items are FINAL sale.
Shipping
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item and are not responsible for items lost in shipping.
Questions
If you have any additional questions, please reach out to us at [email protected].